Our Vision
To provide the community with Volunteers who stand beside, empower and instil confidence in all court users.
Our Mission
To provide support, information and referral to persons attending court and to advocate for the needs of all court users.
Court Network provides personal support, non-legal information and referral to those in contact with the justice system. Court Network recognises that there are significant barriers to accessing the justice system including:
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lack of comprehensive, understandable information
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lack of comprehensive services which recognise the diversity of Court users
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the culture and language of the Court environment
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the financial and emotional cost of justice
Court Network provides support, information and referral services which:
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lessens the trauma of going to court and empowers court users
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responds to the diversity of all court users
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enhances the dignity of all citizens by responding to them in a non-judgmental and respectful manner
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recognises the needs and concerns of particular groups such as those from non-disabled and/or the otherwise geographically or socially isolated
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seeks to promote the safety of court users
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promotes and respects the decisions made by court users
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provides knowledge of and referral to community agencies and services which assist court users
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contributes to policy developments consistent with the needs and issues raised by court users
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pursues law reform consistent with the promotion of justice for all
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conducts research and social advocacy to change the structures of and access to the justice system
The service is provided by highly trained volunteer Networkers working in the courts. Networkers are managed by professional Program Managers.
The Victorian service is offered in metropolitan courts and courts in the regions of Geelong, Ballarat, Bendigo Shepparton, Wodonga, Warrnambool, Mildura, and Gippsland.
Court Network operates in the following Melbourne Metropolitan Courts:
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Magistrates' Court
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Family Court
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County Court
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Coroner's Court
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Supreme Court
The Queensland service is offered in the:
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Brisbane Supreme and District Courts
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Commonwealth Law Courts
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Brisbane Magistrates' Court
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Queensland Civil and Administrative Tribunal (QCAT)
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Cairns Supreme, District and Magistrates' Courts
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Townsville Supreme, District and Magistrates' Courts
See the Location Map for more details.

Nature of assistance
The Court Network telephone information and referral service can assist people preparing to attend court.
Call toll free 9am to 5pm Monday to Friday:
Victoria 1800 681 614
Queensland 1800 267 671
Assisting people preparing to attend court might involve:
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provision of information about court procedures
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referral to legal services and community resources
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assisting in organising interpreters and disabled access
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making arrangements to ensure someone's safety when they are at court
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pre-booking a Networker to provide support on the day
Click here for Victoria and Queensland on-line referral service.